cannot get to claude.ai

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so… (read more)

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so I had to set one up. why and still cannot get to Claude

Asked by alfredmercier 9 minutes ago

restoring profile from a windows 7 machine to a windows 11 machine

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any fo… (read more)

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any forum or help desk works as described. I used to be able to just rename the folder to the exact file name on the new PC, but windows 11 won't let me do anything. It always needs admin permissions and even after I activated the admin account and assigned a password, I still cannot copy to the folder or rename the folder. Every attempt to do this on W-11 fails. It shouldn't be that hard and I'm tired of wasting days playing with this. I have important bookmarks, passwords etc. I want restored, and I need help. Nobody wants to pick up a phone anymore to assist!

I have never used "sync" because I have multiple PCs and each used for different applications and yes some go back to W-7, the operating system that actually worked well. Each PC has Firefox and a distinct bookmark file.

I went to "about:profiles" and created a new profile thinking I could copy to the new folder, but when i switched profiles I couldn't get back to the original default! HELP!

Sam

Asked by Sam 1 day ago

Last reply by Sam 11 minutes ago

Sponsors on the home page are getting anoying

Normally Firefox sponsor ads on home page occasionally inserts an new ad. I will support some occasional ads by clicking on the new ad to give Firefox 'click credit' … (read more)

Normally Firefox sponsor ads on home page occasionally inserts an new ad. I will support some occasional ads by clicking on the new ad to give Firefox 'click credit' then deleting new ad. Today when I delete the new ad another pops up 10-15 times an will not stop. That is too much. I do voluntarily support Firefox with monthly donation.

How do I stop the constantly returning ads?

Asked by ringo2 24 minutes ago

Long time user - now heading elsewhere

Dear Mozilla, As a long-time Firefox user and evangelist, it saddens me that the time has come to part ways. I have seen threads from others commenting on Firefox's agg… (read more)

Dear Mozilla,

As a long-time Firefox user and evangelist, it saddens me that the time has come to part ways.

I have seen threads from others commenting on Firefox's aggressive memory consumption and retention. I have not measured this and thus do not feel qualified to comment, but, sadly, I am not surprised.

My own experience in recent times highlights 2 events that have driven me here.

1) Several websites just not responding in that some screens will not even scroll. This is fixed by me moving to a different browser.

2) More seriously - When trying to fill in a web form for a work job application the page was completely unresponsive. When I contacted the web site support their answer was: "Are you using Firefox? Ah, Yes, we are having issues with Firefox that we are trying to resolve. Our suggestion for the time being is, if practical, try using a different browser". That answer worked.

I should add that the usual cache clearing, machine restarts, even Firefox reinstall did nothing to fix either of the above issues.

So with the serious memory greed issues reported by others and my own (dys)functional experiences, I fear the time has come.

Thank you for the last 30 years or so and I am sorry it has come to this.

Best of luck in your future endeavours.

BTW - This post was entered using a different browser.

Asked by Andrew Shaw 31 minutes ago

Strange, unpredicted instructions

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore,… (read more)

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore, it seems to relate to Windows 10 losing its backup from Microsoft. But I'm running Windows 11, not 10. What's going on? Is this legitimate? If so, why is it complicated and why wasn't it forewarned (by Firefox)?

Asked by houseoffrancis 1 hour ago

Remove "Add Tab to New Group" item from Tab Context Menu

Hi All, I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item. I was usi… (read more)

Hi All,

I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item.

I was using this code, which worked in FF 145, until the latest update (FF 147)...

#context_openANewTab,
#context_moveTabToNewGroup,
#context_moveTabToGroup,
#context_ungroupTab + menuseparator {
   display: none !important;
}

However, now there is an extra separator line at the top of the menu (see attached images).

Is there a way to remove the first menu item without adding the separator line?

Thanks!

Asked by Slouch 1 hour ago

https://efile.azcourts.gov doesn't work using Firefox

The website commonly used by Arizonans to make filings for court, will not work properly with Firefox, even after turning off Enhanced Tracking Protection. I had to use C… (read more)

The website commonly used by Arizonans to make filings for court, will not work properly with Firefox, even after turning off Enhanced Tracking Protection. I had to use Chrome instead.

Asked by Davyboy 2 hours ago

Just hooked my computer up after 2 months. Firefox file stated it was corrupt and can't open. How do I recover it?

I moved and my moving company had my computer soundly packed in a box. After 2 months I have hooked it up. Tried to open my Firefox and the message stated the file is cor… (read more)

I moved and my moving company had my computer soundly packed in a box. After 2 months I have hooked it up. Tried to open my Firefox and the message stated the file is corrupt. I've opened a new Firefox account. Can I get my old account back or can I get my old information into my new account?

Asked by Susan Evans 2 hours ago

I have lost all my previous tabs after updating some setting like making sure Foxfire was my browser, etc restoring from history did not work

I recently went to settings to make sure my default browser on my Windows 11 device was Foxfire. I think I also saw an option to move all tabs over from other browsers, … (read more)

I recently went to settings to make sure my default browser on my Windows 11 device was Foxfire. I think I also saw an option to move all tabs over from other browsers, but instead of adding these to my current ones on foxfire, I think it just replace all of the ones I had as they are not in my history any longer either. I went to the 3 lines, to settings, to general, made sure all was checked properly, but it did not help bring the others back!!! help

Asked by cynthia.galloway 2 hours ago

I have a connection that does not allow me to open it

Hi, when I open up my file of http://www.preservingthesloughi.net/ it tells me that the item is not secure and does no allow the next step, detailing the information. Tha… (read more)

Hi, when I open up my file of http://www.preservingthesloughi.net/ it tells me that the item is not secure and does no allow the next step, detailing the information. Thanks Dominique de Caprona sloughi@gowebway.com

Asked by sloughi 2 hours ago

2 instances of nautilus opening when opening a file from Firefox Downloads

Environment - OS: Omarchy - File manager: Nautilus (running as --gapplication-service) - Desktop portals: xdg-desktop-portal + xdg-desktop-portal-hyprland (+ gtk fallb… (read more)

Environment - OS: Omarchy - File manager: Nautilus (running as --gapplication-service) - Desktop portals: xdg-desktop-portal + xdg-desktop-portal-hyprland (+ gtk fallback) Firefox: latest stable from Arch repositories

Observations Only one Firefox process is running (pgrep -a firefox). Only one Nautilus process is running, but it receives two open requests, resulting in two windows. The issue does not occur in Chromium/Chrome, which opens only one window. Running xdg-open <file> manually opens one Nautilus window.

Portal logs show GTK being chosen as last-resort fallback, but system-wide XDG configuration appears correct.

Question

Is this a known Wayland/portal bug in Firefox? Are there recommended debugging flags or patches to trace the duplicate launch request?

Asked by lukabenjaminmalegni 3 hours ago

Firefox issues on Windows 10 IoT Enterprise 2021 – Outlook login problems and increasing instability

Hello everyone, I’m experiencing ongoing problems with Firefox and hope to get some help or clarification here. Main issue: I’m unable to sign in to my Outlook / Micros… (read more)

Hello everyone,

I’m experiencing ongoing problems with Firefox and hope to get some help or clarification here.

Main issue: I’m unable to sign in to my Outlook / Microsoft email account using Firefox. The login page does not load correctly, or the sign-in simply fails (Error 400). When I use another browser (for example Microsoft Edge), the login works without any issues.

System information:

Operating System: Windows 10 IoT Enterprise 2021 (LTSC, supported until 2032)

Firefox version: 147.0.3 (64-Bit)

Additional problems: Besides the Outlook login issue, Firefox has recently become more problematic during normal daily use:

Text selection with the mouse often does not work correctly

Clicking and dragging to highlight text is unreliable or stops working

Pages sometimes feel unresponsive, (ChatGPT)

Overall, the browser feels less stable than older Versions on Windows 10 22H2

These issues seem to be getting more frequent over time and occur on multiple websites, not just Outlook.

I switched my system to Windows 10 IoT Enterprise 2021 (LTSC, supported until 2032) in the hope of improved performance and stability.

What I have already tried:

Clearing cache and cookies

Disabling all add-ons/extensions

Testing in Private Browsing mode

Restarting Firefox

Unfortunately, none of these steps resolved the problems permanently.

My questions:

Is Firefox fully supported on Windows 10 IoT Enterprise 2021 / LTSC for the long term (until 2032)?

Are there known issues with Microsoft / Outlook sign-in specifically in Firefox?

Are there known stability issues (text selection, mouse interaction, page responsiveness) in recent Firefox versions?

What settings or troubleshooting steps are recommended to improve stability?

Thank you very much for your time and support.

Best regards, Marco Klecker

Asked by m.klecker 4 hours ago

Secure connection failed notification

Secure Connection Failed Error Code SSL_ERROR_RX_RECORD_TOO_LONG displayed when connected to Cow.huntforeeenst.com SSL Unable to notify website Error code is displayed wh… (read more)

Secure Connection Failed Error Code SSL_ERROR_RX_RECORD_TOO_LONG displayed when connected to Cow.huntforeeenst.com SSL Unable to notify website Error code is displayed when connected to Yahoo Mail.

Asked by doneagle 4 hours ago

Bordas pretas na tela em full screen

Meu Youtube ficou com bordas na tela sempre que dou ful screen, isso começou do nada hoje à tarde. Tente diversas formas de remover mas nenhuma adiantava, desliguei todas… (read more)

Meu Youtube ficou com bordas na tela sempre que dou ful screen, isso começou do nada hoje à tarde. Tente diversas formas de remover mas nenhuma adiantava, desliguei todas extenções e nada de sair as bordas. Porém, o Youtube na guia anônima funciona o FullScreen perfeitamente.

Asked by Arthur Aguiar 5 hours ago

Bookmarks are no longer available (empty).

Recent (Windows?) update signed me out of Firefox. Logged in again, but bookmarks aren't showing up. Bookmarks are marked for sync-ing, and I did try sync-ing twice. Mayb… (read more)

Recent (Windows?) update signed me out of Firefox. Logged in again, but bookmarks aren't showing up. Bookmarks are marked for sync-ing, and I did try sync-ing twice. Maybe I have to sign back in on the original device?

Asked by hisnamehere1 6 hours ago